Referrals

Make recommendations easier to act on.

A referral system gives existing customers a simple way to recommend your business. Referred enquiries enter an agreed contact or booking process, so an introduction has a clear next step.

Illustration: An example of gym passes shared with friends and family

Where opportunities are lost.

Word of mouth can create interest that gets lost without a clear next step.

What changes

Turn goodwill into identifiable opportunities instead of relying on chance introductions.

What we put in place.

  1. 1.

    Agree who to ask and the right moment to ask them.

  2. 2.

    Create a simple referral route and clear messaging.

  3. 3.

    Capture referred enquiries and connect them to follow-up.

Do referrals need a discount or reward?

Not necessarily. We agree an approach that suits your business; a simple, well-timed introduction can be enough.

Find your next step.

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