Appointment Reminders

Help more customers keep their appointment.

Appointment Reminders send customers the time, place and next steps before a scheduled appointment. They provide an agreed way to confirm, cancel or rearrange, helping reduce avoidable missed appointments.

Illustration: Appointment confirmation and reminder messages

Where opportunities are lost.

People forget appointments or leave it too late to tell you their plans have changed.

What changes

Reduce avoidable confusion and give your team earlier notice of changes.

What we put in place.

  1. 1.

    Choose the reminder timing and agreed channels.

  2. 2.

    Connect reminders to the booking details.

  3. 3.

    Update or stop reminders when an appointment changes.

Can customers rearrange?

We agree a clear cancellation or rearrangement route and keep reminders aligned with updated booking details.

Find your next step.

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